Getting Started
How do I know if IDC is the right fit for my villa?
The best way is to have a conversation with us. We'll ask about your property, your goals, and your current situation — and we'll tell you honestly whether we think we can add value. We don't take on villas we can't perform for. Get in touch via the
List Your Villa page and we'll be in touch within 24 hours.
Do you manage villas across all of Bali?
Currently yes — those are the two areas we know best and where our on-ground team operates. We're not interested in spreading thin across all of Bali. Depth over breadth.
How many villas do you manage?
We keep our portfolio deliberately small — a maximum of 15–20 villas. This is intentional. It means every owner gets real attention and every villa gets managed properly, not lost in a sea of properties.
Can you take over from my existing management company?
Yes — and we do this regularly. We'll work with you to manage the transition cleanly, including taking over existing listings, transferring guest communications, and getting your villa re-photographed and relisted where needed. We aim to make the switch as smooth as possible.
Fees & Contracts
How does your management fee work?
We charge a percentage of gross revenue — so we only earn well when you do. Our fee covers full management including listings, guest communication, cleaning coordination, maintenance oversight and owner reporting. We'll outline the exact structure during our initial conversation.
Are there any hidden fees?
No. We're upfront about what's included and what isn't. Maintenance costs, cleaning supplies and any third-party expenses are passed through at cost with full transparency in your monthly report and live dashboard.
What does the contract look like?
We use a straightforward management agreement that outlines scope, fees, notice periods and responsibilities on both sides. We don't lock owners into long contracts — we'd rather earn your continued partnership through results.
Reporting & Communication
How will I know what's happening with my villa?
You get access to your own live owner dashboard showing bookings, revenue, expenses and occupancy in real time. No waiting for a monthly report — the data is always there when you want it. We also send monthly summaries and are always reachable by WhatsApp or email.
How often will you communicate with me?
As much or as little as you prefer. Some owners want weekly updates; others just want to check their dashboard occasionally and be contacted only when something needs attention. We adapt to your communication style.
What happens if something goes wrong at my villa?
We handle it and keep you informed. Minor maintenance is resolved by our team without needing to bother you. For anything significant — structural issues, major repairs, unexpected situations — we contact you promptly with a clear summary and a recommended course of action.
Bookings & Revenue
Which platforms will my villa be listed on?
Airbnb, Booking.com and VRBO as standard, plus our own direct booking site at balivillabookings.com. We use dynamic pricing to optimise rates across seasons and events, maximising both occupancy and revenue.
Can I block out dates for personal use?
Absolutely. Your villa is still your villa. We just ask for reasonable notice so we can manage bookings around your stays. Owner blocks are managed directly in the system.
What occupancy rates can I expect?
It depends on the villa, location and time of year — but our managed properties consistently achieve 80%+ occupancy. We'll give you a realistic projection during our initial conversation based on comparable properties.